Together for Short Lives
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Assistant Shop Manager – Maidenhead

Helen & Douglas House
Post date
9 April 2018
Closing date
20 April 2018
Band 2 (£15,404-£18,157) pro-rata depending on experience
22.5 hours per week( includes working on Saturdays
Contact email

Our Assistant Shop Managers work with the team to maximise the shop’s sales & profits and be an ambassador for Helen & Douglas House, supporting & endorsing the aims and objectives of the charity. More than just a charity!

All applications must be made online. Please click or copy and paste this link to apply:

Are you looking to make a move into a retail career? Do you need a new challenge? Do you want to take back some control of your working life? We are looking for people who are commercially focussed, have a passion to outperform the competition and aim to give a good customer service and experience.

With Helen & Douglas House outlet you will be helping to run your own retail unit, making decisions over how you promote the goods, your shop layout and what is in your window display. You will also have responsibility for recruiting and effectively managing the army of volunteers that support the shop and make life in our shops diverse and dynamic. The role will require you to work regular weekends – Saturdays only.

Helen & Douglas House, the world’s first children’s hospice and based in Oxford, has a network of retail outlets across the extended local area. These shops are central to our multi-million pound fundraising programme and you could become a key part in making a real difference to the lives of children and their wider families.

Who we are looking for:

Our Assistant Shop Managers hit the ground running in this busy, people focused role in an outlet that is open 6 days a week, and the ideal candidate will have the following skills and experience:

Educated to GCSE level (or equivalent) with passes in English and Maths
Experience in a customer facing environment and the ability to deliver excellent customer service
Experience of developing and implementing plans to maximise sales potential
Strong organisational and administration skills
Computer literate
Experience of managing staff teams effectively in a variety of retail sectors and/or management experience within a Charity Shop would be an advantage
We are also able to offer the opportunity to enrol in a pension scheme and offer a generous annual leave allocation.

Working Pattern

Your normal working pattern will change each week, subject to the needs of the business and the levels of staff and volunteers available to work, and will involve a significant element of weekend working.

Please note the closing date for the applications is 20th April 2018, and the interviews will be held at Douglas House in Oxford.

For further details please see the job description and if you have any questions about the role please e-mail or call the Recruitment Team on 01865 794749.

Please note that we do not accept applications by way of CVs, Please complete the application process via our website to be considered for the role.

Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

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