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Home Support Volunteer Manager (Maternity Leave)

Noah's Ark Childrens Hospice
Post date
19 February 2020
Closing date
11 February 2020
Barnet, EN5 4NP
37.5 hours/week
Contact email

Noah’s Ark Children’s Hospice is a community based hospice service providing support for children and young people with life-limiting or life-threatening conditions and their families in Central and North London, and Hertsmere. Our mission is to provide care and support for children and young people from birth who have a life-limiting or life-threatening condition, as well as ensuring that families are able to live life as fully as possible whilst their child is alive and go on to face the future with hope after bereavement.

The Role

An exciting and rewarding role aimed at increasing the support for children with life limiting / life threatening conditions, and their families through the maintenance and development of the Home Support Programme.

The Home Support Volunteer Manager will be part of the Home Support & Family Activities team who are responsible for selecting, training and supervising a team of Home / Family Activity Volunteers. The Home Support Volunteer (HSV) Manager will assess the volunteer needs of Noah’s Ark families, match suitable volunteers to families and thereafter monitor and review these matches, working closely throughout with staff and families to ensure that families’ needs are met and that volunteers are supported. Working with families & volunteers are fundamental aspects of this role.

This role is for a Maternity Cover, initially for a 6 month contract, with likely extension to 12 months

The Successful Applicant will have:

  • Experience of managing staff or volunteers
  • Experience of working with individuals in stressful situations
  • Excellent time management and organisational skills – ability to prioritise effectively and accomplish tasks within deadlines
  • Excellent interpersonal skills – able to interact with wide variety of personnel (internal and external) to achieve positive outcomes and establish sustainable relationships
  • Excellent communication skills – both written and verbal
  • IT self-sufficient (including high level of literacy in MS office, (Excel in particular) Experience of the use of databases
  • High levels of integrity – trustworthy, discreet and able to maintain confidentiality
  • Constructive, creative and positive approach to dealing with new/unexpected challenges
  • Enjoys working independently but is also capable of effective team working
  • Goal orientated – can self motivate/manage
  • Enthusiastic, resilient and flexible
  • Non-judgmental and open minded
  • Approachable and professional

What we can offer

We are offering a salary of £26,600, per annum plus benefits, flexible working opportunities, as well as excellent career opportunities. All care team staff receive regular group clinical supervision plus team supervision and regular 1:1s with line manager.

Apply for this job

For more information about the role please visit our website for a full Job Description and Person Specification, complete the application form and send to (Please include the job title in the subject line of the email. Only completed application forms will be accepted and only candidates invited to interview will be contacted)

Selection Process: The selection process will include competency based questions, a presentation and a panel interview.

If you would like to have confidential discussion about this role, please contact Helen Marshall (Head of Family Activities & Home Support), on 020 8449 8877 or email

Closing date: 5pm on Wednesday 11th March 2020, with interviews being held on Friday 20th March 2020.

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