Together for Short Lives
Call the Helpline 0808 8088 100

Home Support Volunteer , Noah’s Ark Children’s Hospice

Noah's Ark Children's Hospice
Post date
18 April 2018
Closing date
10 May 2018
Based in Barnet office – travelling throughout the catchment area as required
Contact email

Noah’s Ark Children’s Hospice is a community based hospice service providing support for children and young people with life-limiting or life-threatening conditions and their families in Central and North London, and extending into Hertsmere. Our mission is to provide care and support for children and young people from birth who have a life-limiting or life-threatening condition, as well as ensuring that families are able to live life as fully as possible whilst their child is still alive and go on to face the future with hope after bereavement.

The Role:

To increase the support for children with life limiting / life threatening conditions, and their families through the maintenance and development of the Home Support Programme.

The Home Support Volunteer Coordinator will be part of the Home Support & Family Activities team who are responsible for selecting, training and supervising a team of Home / Family Activity Volunteers.  The Home Support Volunteer (HSV) Coordinator will assess the volunteer needs of Noah’s Ark families, match suitable volunteers to families and thereafter monitor and review these matches, working closely throughout with staff and families to ensure that families’ needs are met and that volunteers are supported.  Working with families & volunteers are fundamental aspects of this role.

The Successful Applicant will have:

·         Experience of managing staff or volunteers

·         Experience of working with individuals in stressful situations

·         Excellent time management and organisational skills – ability to prioritise effectively and accomplish tasks within deadlines

·         Excellent interpersonal skills – able to interact with wide variety of personnel (internal and external) to achieve positive outcomes and establish sustainable relationships

·         Excellent communication skills – both written and verbal

·         IT self-sufficient (including high level of literacy in MS office, (Excel in particular) Experience of the use of databases

·         High levels of integrity – trustworthy, discreet and able to maintain confidentiality

·         Constructive and creative approach to dealing with new/unexpected challenges

·         Enjoys working independently but is also capable of effective team working

·         Goal orientated – can self motivate/manage

·         Enthusiasm, resilience and flexibility

·         Non-judgmental and open minded

·         Approachable and professional


What we can offer:

We are offering a starting salary of £23,000, per annum plus benefits, flexible working opportunities, as well as excellent career opportunities.  All care team staff receive regular group clinical supervision plus team supervision and regular 1:1s with line manager.

Apply for this job:

For more information about the role and to apply please download the Job Description and application form

Work For Us

Please complete the Noah’s Ark APPLICATION FORM and SEND (preferably via email) to:

(Please include the job title in the subject line of the email. Only completed application forms will be accepted and only candidates invited to interview will be contacted)

OR by post to:

People Development Team, Noah’s Ark Children’s Hospice, 3 Beauchamp Court, 10 Victors Way, Barnet, EN5 5TZ

Selection Process: The selection process will include competency based questions, a presentation and a panel interview.

If you would like to have confidential discussion about this role, please contact Helen Marshall (Head of Family Activities & Home Support), on 020 8449 8877 or email

Closing date: Midday on Thursday 10 May 2018

Interview date: Thursday 17 May 2018.


Jobs in palliative care