Together for Short Lives
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Relief Shop Supervisors

Helen & Douglas House
Post date
19 July 2018
Closing date
1 January 2019
Band 2 ( £15,404-£18,157) pro rata per year depending on experience
Contact email

Helen & Douglas House is seeking Relief Shop Supervisors for our shops to provide extra resilience during times of annual leave or unplanned absence. We are looking for motivated and creative individuals to provide shop supervision cover on a flexible basis.

Are you looking to make a move into a retail career? Do you need a new challenge? Do you want to take back some control of your working life? We are looking for people who are commercially focused, have a passion to outperform the competition and aim to give a good customer service and experience.

Helen & Douglas House, the world’s first children’s hospice and based in Oxford, has a network of almost 40 retail outlets across the extended local area. These shops are central to our multi-million pound fundraising programme and you could become a key part in making a real difference to the lives of children and their wider families.

Who we are looking for

Our Relief Shop Supervisors play a vital role by providing extra resilience during times of annual leave or unplanned absence, ensuring our shops stay open supporting the work of Helen & Douglas House. This is going to be a busy, people focused role based across the Buckinghamshire area and the ideal candidate will have significant experience of working in a charity shop as a volunteer or experience of working at supervisory level in the retail sector. The following skills are essential:

  • Strong organisational and administrative skills
  • Ability to delegate
  • Visual merchandising skills
  • Excellent customer service
  • Computer literacy

We are looking for a good team player with a flexible approach to working hours who is committed to the aims and objectives of Helen & Douglas House and wants to be part of something special. The role will require you to work occasional weekends – Saturdays only.

The Charity

Helen & Douglas House is a charity based in Oxford that provides hospice care to children and young adults, and their families. Our mission is to add quality, time and depth to shortened lives using the skills of our whole team. We provide a range of services including specialist palliative care and medically supported short breaks.

At the heart of what we do so well is our people, who share the ethos of Helen & Douglas House and are passionate about our services. Whether that’s as a member of the care team, the fundraising team, the retail team, housekeeping, catering, or other support teams, we all care deeply that we are contributing to making stays at Helen & Douglas House very special.

Please note we cannot accept applications by CV, to be considered for this role please complete the application process via our website.

For further details please see the website. If you have any questions about the role please email or call the People Resourcing Team on 01865 794749.

Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

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