Together for Short Lives
Call the Helpline 0808 8088 100
Helen & Douglas House
Post date
11 July 2022
Closing date
31 July 2022
£21,049 - £23,748
Contact email

Are you people focused, excellent communicator with real flair and a passion to succeed? If so then this could be the role for you!

We have an opportunity for a Shop Manager to join our team based in Henley. This is a full time, permanent position and in return we can offer you a competitive salary of £21,049 – £23,748.

Helen & Douglas House, based in Oxford, is the world’s first children’s hospice. We care for terminally ill babies, children and young people and their families at our hospice and at home. It is a special place that feels like home, where families can make the most of their time together and create happy memories during their children’s short lives.

As our Shop Manager you will be running your own retail unit. You will decide how you promote the goods and how the shop looks. You will be responsible for recruiting and managing a team of volunteers.

We are looking for a special person who is commercially focused, has a passion to outperform the competition and aims to give great service and an experience that will have customers coming back for more.

Our shops are open 7 days-a-week and the role will require you to work regular weekends. You will need to be flexible, as working patterns will change regularly, subject to the needs of the business and the levels of staff and volunteers available to work.

Skills we are looking for in our Shop Manager:

  • educated to GCSE level (or equivalent) with passes in English and Maths
  • experience in a customer facing environment and the ability to deliver excellent customer service
  • experience of developing and implementing plans to maximise sales potential
  • strong organisational and administration skills
  • experience of managing teams effectively in a variety of retail sectors and/or management experience within a charity shop would be an advantage
  • computer literate

Please note the closing date for the Shop Manager role is 31st July 2022.

If you would like to join us as our Shop Manager please click apply today at

Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

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