Together for Short Lives
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Shop Manager, Helen & Douglas House

Organisation
Helen & Douglas House
Post date
2 May 2018
Closing date
20 May 2018
Location
Newbury, Berkshire
Salary
Band 3(£16,968 - £19,852) per annum depending on experience
Hours
37.5 hours per week
Contact email
recruitment@helenanddouglas.org.uk

More than just a charity! Our Shop Manager will work with the team to maximise the shop’s sales & profits and be an ambassador for Helen & Douglas House, supporting & endorsing the aims and objectives of the charity.

Are you looking to make the next move in your retail career? Do you need a new challenge? Do you want to take back some control of your working life? We are looking for people who are commercially focused, have a passion to outperform the competition and aim to give a good customer service and experience.

With Helen & Douglas House outlet you will be running your own retail unit, making decisions over how you promote the goods, your shop layout and what is in your window display. You will also have responsibility for recruiting and effectively managing the army of volunteers that support the shop and make life in our shops diverse and dynamic. The role will require you to work regular weekends – Saturday and Sunday.

Helen & Douglas House, the world’s first children’s hospice and based in Oxford, has a network of almost 40 retail outlets across the extended local area. These shops are central to our multi-million pound fundraising programme and you could become a key part in making a real difference to the lives of children and their wider families.

Who we are looking for:

Our Shop Manager will hit the ground running in this busy, people focused role in an outlet that is open 7 days a week, The ideal candidate will have the following skills and experience:

Educated to GCSE level (or equivalent) with passes in English and Maths
Experience in a customer facing environment and the ability to deliver excellent customer service
Experience of developing and implementing plans to maximise sales potential
Strong organisational and administration skills
Computer literate
Experience of managing staff teams effectively in a variety of retail sectors and/or management experience within a Charity Shop would be an advantage
We are also able to offer the opportunity to enrol in a pension scheme and offer a generous annual leave allocation.

Please note the closing date for the applications is midnight on Sunday 20th May, 2018.

Please note we cannot accept applications by CV, to be considered for this role please complete the application process via our website.

For further details please see the job description and if you have any questions about the role please e-mail recruitment@helenanddouglas.org.uk or call the People Resourcing Team on 01865 794749.

Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

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