Together for Short Lives
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Shop Manager – Summertown

Organisation
Helen & Douglas House
Post date
22 June 2021
Closing date
11 July 2021
Location
Oxford, Oxfordshire
Salary
£21,315 – £25,375 per annum
Hours
37.5 hours per week
Contact email
recruitment@helenanddouglas.org.uk

Are you people-focused, excellent communicator with real flair and a passion to succeed? If so then this could be the role for you!

Helen & Douglas House, based in Oxford, is the world’s first children’s hospice. We care for terminally ill babies, children and young people and their families at our hospice and at home. It is a special place that feels like home, where families can make the most of their time together and create happy memories during their children’s short lives.

As our Shop Manager you will be running your own retail unit. You will decide how you promote the goods and how the shop looks. You will be responsible for recruiting and managing a team of volunteers.

We are looking for a special person who is commercially focused, has a passion to outperform the competition and aims to give great service and an experience that will have customers coming back for more.

The shop is open 6 days-a-week and the role will require you to work regular weekends. You will need to be flexible, as working patterns will change regularly, subject to the needs of the business and the levels of staff and volunteers available to work.

Skills we are looking for in out Shop Manager:

  • educated to GCSE level (or equivalent) with passes in English and Maths
  • experience in a customer facing environment and the ability to deliver excellent customer service
  • experience of developing and implementing plans to maximise sales potential
  • strong organisational and administration skills
  • experience of managing teams effectively in a variety of retail sectors and/or management experience within a charity shop would be an advantage
  • computer literate

Please note the closing date for the Shop Manager role is Midnight on Sunday 11th July 2021.

If you would like to join us as our Shop Manager please click apply today!

Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

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