Assistant Shop Manager

The Vacancy

We are looking for an experienced and dedicated individual to join our retail team as a full time Assistant Furniture Shop Manager. This is a fantastic opportunity to play a key role in generating the essential income required to sustain and grow a valued local children’s charity that makes a significant difference to the lives of our service users and their families.

This is a permanent full time role for 37.5 hours per week. This role will require you to work regular weekends (Saturdays, Sundays) on a rota basis.

JOB PURPOSE:

To work as part of the shop management team (1 Manager and 2 x Assistant Managers) running a profitable furniture retail outlet, achieving maximum profit and sales targets consistently.

To take responsibility for the day to day running of the shop, optimising sales and maintaining effective stock management, including manual handling and building donated furniture (eg bed frames) on a daily basis.

Instore merchandising and space planning to ensure stock is in the right place at the right time to ensure delivery and collection schedules are met.

Regular liaison with third party transport company and act as a point of contact in the delivery of excellent customer service.

To support the manager in recruiting, training and leading a team of shop volunteers and one other part time member of staff, based at Helen & Douglas House furniture shop in Didcot.

To act as a role model for volunteers and staff living the Hospice values.

We are committed to getting the best out of our applicants and employees. We have therefore made the commitment to sharing interview questions prior to interview. Should you be offered an interview, we will share interview questions with you in advance. First interview will be conducted virtually via Microsoft Teams.

The Company

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.

We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.