Together for Short Lives
Call the Helpline 0808 8088 100

Family Support Hub

Here to support families caring for a life-limited or life-threatened child find the support they need

Your child's care

Each family is unique and everyone's experience will be different. These pages give you information and advice that can be helpful at different times following your child's diagnosis.

Call our Helpline on 0808 8088 100 or Live chat with us

Are you a parent or carer who looks after a child or young person who has a life-limiting or life-threatening condition? If you have questions, need support or just want someone to talk to, please contact our Together for Families Helpline free on 0808 8088 100.  Alternatively click on the Live chat button in the bottom right of the screen.

You can also email us at with your helpline questions and someone will respond as soon as possible. Our Helpline is also there to support professionals who care for children, young people and families.

Supporting you

Find easily digestible information about the support you need, find local or national support services, and connect with other families who understand what you are going through.

Resources and factsheets

  • Acorns expires April 2022 Mum and son in the garden

    Coronavirus Q&A

    Updated 04.12.2022 The Coronavirus pandemic has been an incredibly worrying time for families caring for a seriously ill child. Over the past year we pulled...

  • A Family Companion

    The Together for Short Lives Family Companion is for parents/carers and family members of children and young people who have been diagnosed with a life-limiting...

Family Stories

  • Timmy’s story: “We had to manage alone”.

    Timmy had Cerebral Palsy, a learning disability and epilepsy. His mum Alison explains that when they needed help the most, they were sent home without...

  • Isabella’s story: “We’ve always thought of Little Havens as our safe place.”

    "We’ve always thought of Little Havens as our safe place. A shoulder to cry on and someone who understood."

  • Jayden’s story: “We reached crisis point before we came to the hospice”

    “I don’t know how our family would cope without Richard House Children’s Hospice. It would leave families like us in quite a bad way to...

Your questions answered

Check our list of questions received through the Together for Families helpline in the past

Find out how you can get involved with our work

We want young people and families to have their say - why not get involved with our campaigns?