Contact us
From Family Support Hub Workers on our Helpline, fundraising experts in our Supporter Care Team, or friendly staff to help you as a professional member, we are here to help. You’ll find the relevant contact details below.

For help with a seriously ill child
If you a parent, carer or professional looking after a seriously ill child, we are here to listen if you just want to talk or need information and help with emotional, practical or financial struggles. You can call our Helpline on 0808 8088 100 and we will get back to you as soon as we can.

For fundraising, events, and donations
If you would like to talk to someone about fundraising, events, donations, or Direct Debits for Together for Short Lives, you can call our Supporter Care team on 0117 989 7820 and select option 2 (Monday to Friday 9am-5pm).

For professional membership enquiries
If you have a question relating to your professional membership or if you work within children’s palliative care or represent a children’s palliative care organisation and want to join, then please get in touch with us on 0117 989 7820 & select option 3.

For press or media queries
For questions or comments on our work, policies, and campaigns, please contact our office on 0117 989 7820 (Monday to Friday 9am-5pm) and select option 3 to speak to a member of our communications team.

For general enquiries
For any other queries or to comment on our work, policies, and campaigns, please contact our office on 0117 989 7820 (Monday to Friday 9am-5pm) (Monday to Friday 9am-5pm) to leave a message so we can get back to you.
Our office
Please send any postal enquires to:
Together for Short Lives
Suite 1b
Whitefriars
Lewins Mead
Bristol
BS1 2NT
Make a complaint
You can make a complaint to Together for Short Lives in any of the following ways:
Email: complaints@togetherforshortlives.org.uk
Phone: 0117 989 7820
Post: Complaints Officer, Together for Short Lives, Suite 1b, Whitefriars, Lewins Mead, Bristol, BS1 2NT
For more information please read our Complaints Policy