Together for Short Lives
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Assistant Shop Manager

Helen & Douglas House
Post date
16 January 2020
Closing date
9 February 2020
Summertown, Oxford
Range C (£18,000 - £21,000) pro rata per annum
22.5 hours per week
Contact email

Do you need a new challenge? We are looking for people who are commercially focussed, have a passion to outperform the competition and aim to give a good customer service and experience.

The Role:

Our Assistant Shop Manager will work with the Manager and team of volunteers to maximise the shop’s sales & profits and be an ambassador for Helen & Douglas House, supporting & endorsing the aims and objectives of the charity. This is achieved by applying entrepreneurial skills and by putting the shop at the heart of the community.

Who we are looking for:

Our Assistant Shop Manager will hit the ground running in this busy, people focused role, and the ideal candidate will have the following skills and experience:

  • Educated to GCSE level with passes in English and Maths
  • Experience in a customer facing environment and the ability to deliver excellent customer service
  • Experience of developing and implementing plans to maximise sales potential
  • Strong organisational and administration skills
  • Computer literate
  • Ability and confidence to manage staff in a variety of situations
  • Experience of managing staff teams in a variety of retail sectors and/or management experience within a Charity Shop would be an advantage

Working Pattern:

Your normal working pattern will change each week, subject to the needs of the business and the levels of staff and volunteers available to work, and will involve a significant element of weekend working.

For further details please see the job description and if you have any questions about the role please e-mail or call the People Resourcing Team on 01865 794749.

Please note the closing date for the applications is Midnight on the 9th February 2020. Interviews will be held at the Oxford office.

Please note that we do not accept applications by way of CVs.

Apply online at

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