Together for Short Lives
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Assistant Shop Manager- Didcot

Organisation
Helen and Douglas House
Post date
1 August 2019
Closing date
13 August 2019
Location
Didcot
Salary
Range C (£18,000-£21,000) per annum depending on experience
Hours
22.5 hours per week(includes weekend working)
Contact email
recruitment@helenanddouglas.org.uk

Our Assistant Shop Manager work with the team to maximise the shop’s sales & profits and be an ambassador for Helen & Douglas House, supporting & endorsing the aims and objectives of the charity.

We are looking for an Assistant Shop Manager who is friendly and approachable, to assist the Shop Manager in the day to day operation and performance of the shop, while supporting the Shop Manager in meeting targets through excellent customer service, effective planning, good merchandising and stock control, housekeeping, furniture operation and volunteer cover.

With Helen & Douglas House outlet you will be helping to run your own retail unit, making decisions over how you promote the goods, your shop layout and what is in your window display. You will also have responsibility for recruiting and effectively managing the team of volunteers that support the shop and make life in our shops diverse and dynamic. The role will require you to work regular weekends – Saturdays and Sundays.

Helen & Douglas House, the world’s first children’s hospice and based in Oxford, has a network of almost 35 retail outlets across the extended local area. These shops are central to our multi-million-pound fundraising programme and you could become a key part in making a real difference to the lives of children and their wider families.

Who we are looking for:

Our Assistant Shop Managers hit the ground running in this busy, people-focused role in an outlet that is open 7 days a week, The ideal candidate will have the following skills and experience:

Educated to GCSE level (or equivalent) with passes in English and Maths
Experience in a customer-facing environment and the ability to deliver excellent customer service
Experience of developing and implementing plans to maximise sales potential
Strong organisational and administration skills
Computer literate
Experience of managing staff teams effectively in a variety of retail sectors and/or management experience within a Charity Shop would be an advantage
You will need a flexible approach to working hours and days including working Saturdays, Sundays and Bank Holidays as appropriate and when required.
We are also able to offer the opportunity to enrol in a pension scheme and offer a generous annual leave allocation.

Please note that this role will involve lifting/moving furniture on a regular basis.

Working Pattern

Your normal working pattern will change each week, subject to the needs of the business and the levels of staff and volunteers available to work, and will involve a significant element of weekend working.

Closing date for applications is 13th August 2019. Interviews will be held at our Oxford office.

For further details please see the job description and if you have any questions about the role please e-mailrecruitment@helenanddouglas.org.uk or call the Recruitment Team on 01865 794749.

Please note that we do not accept applications by way of CVs.

Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

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