Together for Short Lives
Call the Helpline 0808 8088 100

Family Support Worker

Rainbow Trust Children's Charity
Post date
24 June 2022
Closing date
22 July 2022
Liverpool Care Team
£19,500 pa + benefits (company car, 25 days annual leave, reward scheme and pension)
Contact email

Rainbow Trust Children’s Charity is going through an exciting time where we are rebuilding and growing!
Following a difficult year, we are pleased to be in a position to begin growing our care teams so that we can continue to deliver a high-quality family support service to more families in need. Our strategic plan is to rebuild and then continue to grow. This is a perfect time to join us as we are in the process of opening two new Care teams in Liverpool and Reading.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

About the role:

This Sunday Times Top 100 Not-For-Profit organisation is looking to appoint two Family Support Workers to deliver a high-quality family support service as part of our newly established Liverpool Care Team.

Reporting to the Family Support Manager out of our Liverpool team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life-threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change – and how best to help others deal with its impact.


This team covers Liverpool and surrounding areas.

What we’re looking for:

  • an experienced child health or social care professional – applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
  • a warm, inclusive approach to achieving goals quickly and correctly
  • practiced in child protection, information sharing and the rules around data protection – you lead by example, drawing on your own professional experience and working within established guidelines
  • practical and people-oriented – you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
  • a persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family update
  • a practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, click here.

How to apply:

For an application form, job description and person specification visit or call 01372 220073. Your completed application form should be sent to

First interviews will take place soon after the closing date, with second interviews thereafter. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

As a CQC registered organisation, it is an expectation that all Rainbow Trust employees are fully vaccinated against Covid-19 (unless medically exempt).

Rainbow Trust is an equal opportunities employer and a Best Companies Two-Star rated organisation. Registered Charity No: 1070532

Jobs in palliative care