Family Support Worker

We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our London and South East Care Team.

Reporting to the Family Support Manager out of our London and South East team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand the processes of grief, loss and change – and how best to help others deal with its impact.

What we’re looking for:

An experienced child health, social care or education professional – applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

A warm, inclusive approach to achieving goals quickly and correctly.

Practiced in child protection, information sharing and the rules around data protection – you lead by example, drawing on your own professional experience and working within established guidelines.

Practical and people-oriented – you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice).

A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates.

A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Robust training and development programmes to support your learning and growth.

How to Apply:

Please visit our website for more information and for an application form. Completed forms should be emailed to recruitment@rainbowtrust.org.uk