Family Support Worker – Liverpool

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Liverpool.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change – and how best to help others deal with its impact.

Location:

This team covers Liverpool and surrounding areas.

What we’re looking for:

• An experienced child health or social care professional –
  applications will be particularly welcome from those who have
  worked in a community environment and those with a
  recognised qualification in education, health or social care
• A warm, inclusive approach to achieving goals quickly and
  correctly
• Practiced in child protection, information sharing and the rules
  around data protection – you lead by example, drawing on your
  own professional experience and working within established
  guidelines
• Practical and people-oriented – you will thrive working at a fast
  pace whilst maintaining accuracy and be a confident user of IT
  (including MSOffice)
• A persuasive and open communicator, you will work
  collaboratively with your team and volunteers to ensure delivery
  of a high-quality service and support fundraising colleagues by
  writing case studies and family updates
• A practical knowledge of diversity issues affecting children,
  young people and their families – aware that being responsive to
  others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP,
  counselling, physiotherapy, resources to support your mental
  health and financial wellbeing, as well as a 24/7 helpline via
  Help@Hand
• 25 days of annual leave plus public holidays – rising to 26 days
  after 1 year, 27 days after 5 years and 30 days after 11 years,
  with an additional 5 years to use in your 10th or 20th year of
  service (pro rata for part time)
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and
  discounts
• Bike to work, season ticket loan and payroll giving schemes, as
  well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an
  active cross-organisational wellbeing group running a number of
  initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you
  contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave
  for your birthday, wedding/civil ceremony and an extra half day
  off for Christmas shopping
• Robust training and development programmes to support your
  learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website at www.rainbowtrust.org.uk

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

How to apply:

Please visit our website for an application form. Please send your completed application form to recruitment@rainbowtrust.org.uk

Please disclose on the application form if you have used AI for any part of your job application.
Interviews will take place either on Teams or at our Liverpool Care team office, with the dates to be confirmed.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds. Rainbow Trust is a Best Companies One-Star rated organisation.