Family Support Worker – South West

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Family Support Worker to deliver high-quality family support services as part of our South West Team.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change – and how best to help others deal with its impact.

Location

This role covers the South West including Weston-super-Mare. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for

• An experienced child health, education or social care professional –
  applications will be particularly welcome from those who have
  worked in a community environment and those with a recognised
  qualification in education, health or social care.
• A warm, inclusive approach to achieving goals quickly and correctly.
  Practiced in child protection, information sharing and the rules
  around data protection – you lead by example, drawing on your own
  professional experience and working within established guidelines.
  Practical and people-oriented – you will thrive working at a fast pace
  whilst maintaining accuracy and be a confident user of IT (including
  MSOffice).
• A persuasive and open communicator, you will work collaboratively
  with your team and volunteers to ensure delivery of a high-quality
  service and support fundraising colleagues by writing case studies
  and family updates.
• A practical knowledge of diversity issues affecting children, young
  people, and their families – aware that being responsive to others
  needs and concerns, is essential.

What we offer

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP,
  counselling, physiotherapy, resources to support your mental health
  and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and
  discounts
• Bike to work, season ticket loan and payroll giving schemes, as well
  as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an
  active cross-organisational wellbeing group running a number of
  initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you
  contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for
  your birthday, wedding/civil ceremony and an extra half day off for
  Christmas shopping
• Robust training and development programmes to support your
  learning and growth

If you’d like to find out more about these benefits and working with us visit our Rainbow Trust website.

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

How to apply

Visit the Rainbow Trust website jobs section for an application form.

Please send your completed application form to recruitment@rainbowtrust.org.uk.

Interviews will take place either on Teams or at our Reading Care team office, with the dates to be confirmed.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. www.rainbowtrust.org.uk Registered Charity No: 1070532