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Relief Shop Supervisor – Oxfordshire

Helen & Douglas House
Post date
15 November 2023
Closing date
3 December 2023
£11.35 per hour
Contact email

Join us as a Relief Shop Supervisor and become an advocate for our charity!

You will join a busy shop and will work alongside a team of volunteers helping maximise the shop’s sales profits. Great customer service is crucial to what we do, so your previous experience in mainstream or charity retail background will help you hit the ground running.

To thrive in this role, you will need a good eye for detail, strong organisational and IT skills, and experience of managing and training.

This is a zero-hour contract and in return we can offer you an hourly rate of £11.35.

You will cover shops including Headington, Kidlington, Summertown, Rosehill, Didcot, Wallingford, Carterton, and Witney.

Please note, it is essential that you hold a valid Driving License and have access to a vehicle for work purposes in order to commute to different shops.

Our shops are open 7 days-a-week and the role will require you to work regular weekends. Flexibility is required as working patterns will change regularly, subject to the needs of the business and the levels of staff and volunteers available to work.

We are committed to getting the best out of our applicants and employees. We have therefore made the commitment to sharing interview questions prior to interview. Should you be offered an interview, we will share interview questions with you in advance. Interviews will be conducted virtually via Microsoft Teams on Wednesday 6th December 2023.

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families. Hospice care is often profoundly misunderstood: the work we do is uplifting, positive and the impact we have is life changing!

Our hospice is a bright, dynamic, and joyful place to work, providing a lovely outdoor garden space for our patients and staff to both enjoy. We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others to achieve clinical excellence.

As we evolve as an organisation, we recognise there is no Planet B. Sustainability and waste reduction are of utmost importance to us. Our goal is to be more energy sufficient, recycle wherever possible, treat our employees fairly, be diverse and inclusive, and partner with sustainable companies.

By doing so, we aim to preserve the environment to protect the planet, improve our community and minimise our carbon footprint.

Helen & Douglas House offer the following benefits:

  • – Life assurance x4 your annual salary.
  • – Able to claim mileage expenses for travel to/from the shops.
  • – We are a direction agency for the NHS Pension Scheme.
  • – Group Personal Pension scheme with 7% employer contribution.
  • – Investment in your Continuous Professional Development.
  • – Employee Assistance Programme.
  • – Commitment to Equality, Diversity & Inclusion. We welcome applications from all areas of the community and run regular in-house EDI-focused events and workshops.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

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