This inspiring and unique study day is for anyone who interacts with families of adults and children with complex needs whether in health, education or social care. As part of the multidisciplinary team, communications team or tertiary support; all aspects of communication will be addressed.
Practitioners are equipped to better understand the lives and priorities of families and carers in order to work with insight and through partnership in an effective and co-productive way.
Using her own family’s story, anecdotes, current research, reflective practice, group work and discussion, Rachel provides an interactive, dynamic and memorable training day. Every delegate will leave better informed with practical ways to improve their future practice through greater understanding of;
- Lived experience
- The emotional journey of families
- Evidence base around effective communication
- In person, telephone and written communication
- Barriers to engagement
- Preparing for hard conversation
- Non-verbal communication and appropriate language
- Co-production and working in partnership
- CPD accredited
““So relevant and helpful. Probably the most insightful training I have been on.”
“Very interesting…made a real impact…and my perspective on supporting parents within the medical setting. Amazing!”
“This session is a must.”
“Fantastic, engaging, thought provoking and insightful training.”
“I think everyone in nursing needs to attend this.”
“Profound hearing from a parent’s perspective with lots of practical tips to use in practice.”
“Amazing lecture. Humour and games and participation made it the best!”
“A very good session enabling reflection in our interactions with families.”
Rachel is a nurse, award winning blogger, speaker, trainer and mum living in Essex with her GP husband and three sons; one of whom has severe disabilities and life-limiting epilepsy.
As well as doing laundry and endlessly trying to tidy away toys, she blogs atBorn at the Right Time and won the 2018 BAPs award for ‘Blogger ‘Making a Difference’ whilst being a finalist in the ‘Practical advice for families’ category. In 2015, she published her memoir ‘The Skies I’m Under’; a raw, heart-breaking and uplifting account of her journey into parenting a child with complex disabilities and life-limiting epilepsy. She believes an enjoyable evening includes a good book and glass of gin. Occasionally, she makes herself go for a run to counteract her love of salt and vinegar crisps.
She is passionate about using her family’s story and nursing skills to train professionals who care for families of children with complex needs. In an engaging, passionate and often humorous way, Rachel tackles the challenges facing families. She wants to equip practitioners with practical ways to communicate and partner with parents and carers of those with complex needs.