A fantastic opportunity is available for a Family Support Hub Officer to join us as maternity cover for 9 months. You will work within our Family Support Hub, liaising with identified partners to provide support to families with a seriously ill child, as well as providing grants administration and event organisation support.
Together for Short Lives is a charity that makes sure seriously ill children and their families get the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.
About the Role
The purpose of this role is to help Together for Short Lives reach and support more families – responding appropriately to their needs by listening, signposting or referring onto internal and external support e.g.. grants, peer support, events and engagement opportunities. You will support families contacting Together for Short Lives through the Helpline, website and from partner referrals.
This role combines responsibility for grant administration and voucher processing with day-to-day family support hub tasks, including managing email inboxes and co-ordinating communications. The postholder will ensure that families receive timely information, compassionate support, and access to financial assistance, while helping the organisation meet funding obligations and maintain high-quality service delivery.
About You
- You will be passionate about providing support to seriously ill children and their families and be inspired by the potential to make an impact and to deliver tangible change.
- You will have experience in grant administration and delivering compassionate support and timely information, as well as being a great communicator
- You will have experience helping to deliver and organise events
Our benefits include:
- 25 days annual leave plus bank holiday’s
- pension scheme
- employee assistance programme
- days off for volunteering
- Flexible working arrangements
How to Apply
If you are interested in applying for this post, please complete the application form and email back to us at recruit@togetherforshortlives.org.uk. CVs will not be accepted. We regret that at this stage we can only consider candidates who have the right to work in the UK.
Job Description and Person Specification
Recruitment of Ex-Offenders Policy
Self-disclosure form (For reference – you will be required to complete if you are invited to interview)
If you have any queries or would like to discuss the role please contact recruit@togetherforshortlives.org.uk.
Closing date: Closing date for applications is at 9 AM on Friday 26th September.
Safeguarding
Together for Short Lives is committed to safeguarding and promoting the welfare of children and vulnerable adults. We expect all staff and volunteers to share this commitment.
This post is subject to an enhanced Disclosure and Barring Service (DBS) check and two satisfactory references.
All new staff will receive appropriate safeguarding training as part of their induction. Any concerns about the welfare of a child or vulnerable adult will be taken seriously and reported in accordance with our safeguarding policy.
Equality, Diversity & Inclusion
We are an equal opportunities employer and ensure fair, equal treatment regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.