About us
Our vision is to ensure that the 99,000 children and young people with life-shortening conditions in the UK have lives that are as fulfilling as possible.
We work with families and the brilliant people and services that support them – in hospitals, in children’s hospices and in the community – to ensure that children and families get the support they need.
The truth is that because of inconsistency in the planning and funding for these services over many years, the support that these families receive depends significantly on where they live and how well they can advocate for themselves. And much of the care they rely on is funded by generous voluntary donations from the public. This may be exacerbated as we see the full impact of the pandemic and the cost-of-living crisis.
Too many of these families are isolated and alone as they do not know where to go to for support. Prevalence of life-limiting conditions is highest in the under ones, in areas of higher deprivation and in Black and minority ethnic communities. Together for Short Lives needs to invest in innovative strategies and technical solutions to help reach these families and to grow and develop support to make sure they get the help they need.
Together for Short Lives has upgraded its system and is undergoing a data processing review, and we are looking for a CRM Database Manager to continue to deliver improvement across the charity. Ensuring our CRMs align to our digital strategy and our data quality is high is fundamental to Together for Short Lives’ mission.
The role
This is a fantastic opportunity for an experienced CRM Database Manager with a strategic approach to join the UK charity Together for Short Lives and help them achieve their bold ambition to reach every family caring for a seriously ill child in the UK.
Our CRM Database Manager will play a critical role, developing our data infrastructure and CRM capability to support our organisational strategy, specifically to:
• Grow and engage supporters, developing strategies to support the roll out of an emergent individual giving programme, and developing an excellent user experience
• Transform access and reach to beneficiaries, enabling us to help them find the help they need
• Manage membership and supporter data to enable effective segmentation for communication and campaigning
• Assist the DPO in ensuring teams remain compliant in relation to data protection, fundraising, and the provision of services by providing guidance and reviewing existing processes and policies and keeping these up to date.
You’ll be experienced and self-motivated with a real belief in the power of CRM and data. You’ll develop our data integrity and drive change through more effective use of data for decision making and communication. You’ll also nurture and develop CRM use to meet organisational ambition and demand.
We offer a great reward package, which includes generous annual leave entitlement, pension scheme, staff assistance programme and days off for volunteering.
We are open to flexible working patterns. Hybrid or remote working is also supported.
We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. We particularly encourage applications from those with disabilities or from black and minority ethnic backgrounds, as these groups are underrepresented throughout the Charity Sector.
If you feel you meet some of the criteria but not all, we really hope you’ll enquire and learn more. We can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. To discuss this role further or to make arrangements for an informal chat with Mala Langdon our Director of Finance and Resources, please contact recruit@togetherforshortlives.org.uk
Applying for the role
Closing date for applications is at 11.59pm on Monday 26 August 2024. If you are interested in applying for this post, please complete the application form and the summary details form and email them back to us at recruit@togetherforshortlives.org.uk. Please do complete the equal opportunities monitoring form on the link below:
Job Description and Person Specification
Equal opportunities monitoring form
Together for Short Lives is a Disability Confident Employer. We also offer a guaranteed interview to all disabled applicants who meet the minimum criteria for the job. Please see Guaranteed Interview Scheme form for further details.
Interviews are planned for week commencing 9 September.
No agencies or media sales enquiries please